Supportive and Intensive Care
When your pet needs more than routine care, our team is here with the experience, equipment, and compassion to provide critical support. Whether your pet is facing an emergency, managing chronic illness, or nearing the end of life, we are dedicated to providing attentive, individualized care that focuses on comfort, stability, and dignity every step of the way.
If your pet experiences a sudden illness or injury during our regular hours, we will do everything we can to see them as soon as possible. Our team is trained to respond quickly and provide care for urgent situations such as trauma, vomiting or diarrhea, collapse, difficulty breathing and more
For after-hours emergencies, we recommend contacting one of the following veterinary emergency hospitals:
Toronto Veterinary Emergency Hospital
21 Rolark Drive, Scarborough, ON M1R 3B1 - (416) 247-8387
Animal Emergency Clinic of Durham Region
1910 Dundas St E b101, Whitby, ON L1N 2L6 - (905) 576-3031
If you're unsure whether your pet’s situation is an emergency, please call us during business hours and we’ll guide you through the next steps.
If your pet has ingested a poison, please call the Pet Poison Helpline (855) 764-7661 )and they will guide you through the proper steps in order to provide the safest care for your pet.
Emergency Care
Hospitalization and Supportive Care
Some conditions require more intensive, in-clinic treatment and monitoring. When this happens, your pet may be admitted to our hospital for ongoing supportive care such as IV fluids, injectable medications, oxygen therapy, or close monitoring of vitals and comfort.
During hospitalization, we provide a calm and quiet environment, frequent check-ins, and regular communication with you to keep you informed about your pet’s progress. We treat every hospitalized patient like one of our own—with gentleness, compassion, and close attention to their physical and emotional needs.
Managing your pet’s pain is a top priority in all that we do—from surgical recovery to chronic conditions like arthritis. We tailor pain control plans to each pet, using a combination of medications, advanced anesthesia protocols, and non-invasive therapies.
One of the tools we offer is therapeutic laser therapy, which uses focused light energy to reduce inflammation, ease discomfort, and speed up healing. It’s a gentle, drug-free option that can be used on its own or alongside other treatments to support your pet’s recovery and comfort.
Pain Management
Saying goodbye is one of the hardest parts of sharing your life with a pet. We’re here to support you through this time with compassion, respect, and care. Whether your pet is approaching the end of life due to illness, age, or injury, we offer guidance on quality of life, palliative care options, and, when the time comes, peaceful euthanasia.
We provide a calm, private space for you and your pet during this time and will walk you through every step with understanding and empathy. We’re here to help you make this transition as gentle and meaningful as possible—for both you and your pet.
